Stuck at home shoes reviews2/4/2024 They do not care about their customers do not order from this company ” Customer for 6 years in spending thousands of dollars. This is what I get for being a long time. They were sending me back these filthy f****** sneakers that were not even mine. As one of the customers, services said they would have. I never gotta call back from the manager. They will not allow you to speak to a manager of somebody in quality. You can barely understand them and there. ![]() I will never shop with this company again. These filthy disgusting pathetic dirty horrible sneakers. They refuse to believe this incident and have sent me an email stating that they are sending me back. If the waiting for these boots for over a month it was, they were clearly stolen by someone who works in the warehouse, replacing the shoes on their feet. I took pictures and sent everything to Luke's the investigated. You stop com recently sent me an order that I did not expect nor wanted instead of receiving my strategic Italian ankle sueboots that I ordered and paid for I got a pair of old beaten up worn filthy dirty. "I don't know what Amazon is allowing them to do because they got a hold of my name, my address and my old phone number," she said.“One of the most unfortunate instances of shopping online I have ever had since shopping online became popular. ![]() Nitu says the deliveries were tied to her dormant Amazon account. In an email shared by Nitu, UPS advised her to refuse delivery and, if no one in the household is onsite, a note may be left at her door indicating her refusal to accept the delivery. "I have called and asked UPS to pick up their packages and they said, 'sure,' but nothing happened the next day." "UPS has been a complete nightmare," she said, adding that other carriers like Canada Post and FedEx did not bill her and allowed her to refuse packages without charge by calling the post office. However, Nitu says the issue has yet to be resolved. "The case in question has been addressed, and corrective action is being taken to stop the packages," Amazon wrote. In a written statement to CBC, Amazon says people in her situation can report packages online through their Report Unwanted Package form, but they did not specify what processes are in place to resolve Nitu's specific issue of unwanted volume deliveries. The Better Business Bureau (BBB) says it sounds like a vendor-return scheme, where sellers, usually from overseas countries like China or India, skirt shipping and warehouse fees by using a residence to ship their returned products.Īnca Nitu says she taped this notice to her door telling delivery workers not to drop off packages as UPS advised her. ![]() While she has not determined an exact cause, Nitu suspects her residence is being used as a return address for sellers or third-party handlers to dump their unwanted products. "They keep coming and it just doesn't end." ![]() "I start shaking when I see packages at my door," said Nitu, who says the stress has cost her sleep and her appetite. The bills are mailed to her by the delivery company. It has also resulted in more than $300 worth of Collect-on-Delivery (COD) customs charges from the United Parcel Service (UPS). She says couriers have also abandoned packages on her porch, denying her the opportunity to refuse them. They were sent by people across North America who intended to return them to the Amazon seller, with each box containing a return authorization slip to her address. Almost every day, Anca Nitu comes home from work to find an Amazon package she did not order at her doorstep.įor the past two months, Nitu says she's received more than 50 parcels containing women's shoes at her home in Langley, B.C.
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